Free international shipping from 30

Shipping & Returns

Shipping 

All orders are shipped with First-Class Package International Service with an estimated delivery time of 8-11 working days and a tracking number will be assigned to your order when shipped.

Free Shipping      8 to 11 working days

International Free Shipping is offered to any orders over £30
-

Standard Shipping     8 to 11 working days

International Standard shipping is £6.99

To ensure our customers get the freshest products our orders are sent directly from our own warehouse in South Korea. All import taxes or custom fees, if by any chance incurred, will need to be paid by the buyer

We offer complementary gift wrapping, contact us at support@kosamebeauty.com

Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return your item must be unused and in the same condition that you received it, seal and wraps must remain unopened and it must be in its original packaging.

To return your product, please first contact us through email with your order number and details about the product you would like to return at

support@kosamebeauty.com


You will be responsible for the shipping cost for returning your item, and once we receive your item(s) we will process a refund within 1-3 business days.

Lost / Stolen Package & Customs
Please note : We are not responsible for any lost, stolen packages, or refused shipments.